LIMITED LIFETIME SUNGLASS WARRANTY:
We know what makes great product. We built our
reputation by creating the highest quality eyewear and we know you will
agree. If you experience a problem that is a defect in materials or workmanship
Smith Optics warrants your sunglasses
and goggles for the lifetime of the product,
and we will repair or replace your sunglasses at no charge. Smith Optics
has the sole discretion to determine manufacturer's defects. Scratched
lenses are NOT a manufacturer’s defect.
You must return your Smith sunglasses or goggles to Smith Optics, as described
below with a proof of purchase.
NOTE: This Lifetime Warranty applies only
to Smith Sunglasses, Click for the Smith
Goggle Warranty
To make a clai, send us the completed Limited
Lifetime Warranty Claim Form (click to view) with your Smith
sunglasses and contact information. We built our reputation on quality,
performance product and we stand behind it.
• We encourage you to send your Smiths by a
traceable method (such as FedEx or UPS), as Smith Optics is not responsible
for lost or misdirected packages.
• We will return your sunglasses or goggles using ground UPS shipping.
Overnight shipping option available.
• Allow 1-2 weeks for delivery. For non-delivery or further information,
e-mail us at warranty@smithoptics.com.
We will reply within one (1) - two (2) business days
Substitution / Discontinued
Sunglasses:
If your current model of sunglass is available, you
CANNOT choose a different model of sunglass. If your exact
model of sunglasses are NOT available (i.e. discontinued), we will
offer you a choice of a new pair with a similar fit, color and style of
sunglasses. Model names and frame colors are listed on the inside of the
left temple of ALL Smith sunglasses.
Scope and Duration of the Warranty:
This warranty program extends only to you, the original purchaser of these
Smith sunglasses, and lasts for as long as you own them. This warranty
program covers all parts of your Smith sunglasses and applies to all types
of defects or failure, except for loss. This warranty does NOT cover prescription
lenses. Smith Optics’ lifetime
warranty extends only to sunglass frames used in conjunction with our
“Certified Installation” of prescription lenses by SOLA Technologies.
Limitation on Damages:
For breach of any written or implied warranty on this product, the consumer
is limited to damages of repair of the product or replacement with an
identical or equivalent style, at the election of Smith Optics. Smith
Optics is NOT liable for any other damages, such as special, incidental,
or consequential damages, resulting from use of this product. Note: some
States do not allow the exclusion or limitation of special, incidental,
or consequential damages, so the above limitation or exclusion may not
apply to you.
This warranty gives you specific legal rights, and
you may have other rights that vary from State to State.
This warranty extends to residents of the United States
only.
In Canada, please e-mail the customer service/warranty department of Canam
Sport Eyewear Inc. at smithcustomerservice@canamsport.com
for instructions.
In Europe, e-mail Smith Europe at
smith@safilo.com
For other countries, View our Store
Locator and enter your country or a country near you to find
the Smith distributor in your country
Repair Policy:
Smith provides a repair service for sunglasses that are damaged and not
covered under warranty. For a nominal fee Smith will repair or replace
scratched lenses, frames and other parts as needed and available. For
more information contact a Smith dealer or contact Smith Warranty and
Repair at (800) 635-4401. Please
contact warranty@smithoptics.com
for full details on the repair / replacement fee under this replacement
program.
• We encourage you to send your Smiths
by a traceable method (such as FedEx or UPS), as Smith Optics is not responsible
for lost or misdirected packages.
• We will return your sunglasses using ground UPS shipping. Overnight
shipping option available.
• Allow 1-2 weeks for delivery. For non-delivery or further information,
e-mail us at warranty@smithoptics.com.
We will reply within one (1) - two (2) business days
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